Produce creative solutions by being curious about each component of the problem, which then allows to create a long-term solution. To increase personal knowledge by being exposed to a variety of innovative technologies, new experiences, and diverse locations.
I am a determined person who works hard to complete the most challenging tasks. I adapt quickly when it comes to changing work environments. I enjoy the challenge of self-learning. I plan carefully so whatever I am doing will be successful for the long term. I get excited when working with new technologies and creating new ways to break the mold on traditional systems. I enjoy thinking "out of the box" to come up with new resolutions on how to resolve these challenges.
I grew up in several different states, and grew up with several experiences in life that made me who I am today. I became interested in a variety of activities, specifically snowboarding, hiking, training, music, photography, and cooking.
I grew up taking family trips to Colorado, where we would go skiing. Eventually, I ended up making the transition to snowboarding and have been enjoying since. I routinely make trips to the mountains during the winter time to snowboard and take in the gorgeous scenery and crisp air. I also used to go on several hiking trips when I was younger leading to an ever greater passion for being outdoors. Staying active, training, and exercising is important to me. I go to the gym at least three times a week to stay fit.
Art & Media, are an important part of my life. I played the drums and various percussion instruments as I was growing up. Playing in jam bands that focused on rock and jazz. Now a days, I tend to enjoy music more than playing it, listening to anything from rock & metal, classical, electronic, hip-hop, and seeing concerts when possible.
An interesting fact about me: I love experiencing new cultures, and travelling. Places I would like to visit in the future include: India, Iceland, Austria, Russia, Japan to name a few. Some of the countries I have been to include: Sweden, Norway, Iceland, Germany, Poland, and various others in Europe. Experiencing the food, the people, and the history of each country.
Over my career, I have been dedicated to learning and mentoring, and improving my skill set. To do that, I have found the best way is by self-learning and hands-on experience. When guidance is required, I then tend to rely on fellow employees, managers, and communities to help advance my knowledge and abilities. Right now I am specifically interested in Continuous Integration and Delivery for endpoint automation and testing, creating tools with python that automate system(s), Mobile Device Management automation and security, and cloud based automation and integration.
Currently work on major infrstructure and architectual changes, company wide deployments. Some examples of projects include: Championed transition from WebEx to Zoom globally, including global roll out of Zoom Rooms in each office location, resulting 75% usage of room. Championed large scale Airwatch (MDM) deployment to all macOS machines with the use of open source tools (umad) to compliment the deficiencies in deployment solutions. Championed a zero-touch deployment for macOS using various tools (installapplications, DEPNotify) allowing direct delivery of devices, decreasing provisioning time from 200 minutes to 20 minutes (90% improvement). Created internal migration plan from manual HR & employee creation workflows to automated workflows through BambooHR, Okta, and Azure Active Directory. Deployed FedRAMP compatible components as part of the backend of our software platform, created FedRAMP (strict) policies to support internal 6 month to 1 year continuous improvement.
Hired as first IT employee in the company to provide support and assist with local projects. Primary responsibilities were to answer support tickets, work on office improvement projects (such as Room Scheduler Tablets, Phone Systems, Screen Casting service, etc), legacy deployment systems, created existing asset management system and framework, modern reporting systems for endpoints, manage four linux servers, manage 2 xem servers, and manage 6 Active Directory servers.
Mainly performed intern-based duties, answering tier 1 and 2 support tickets. This included desktop configurations, phone setups, break/fix tickets, and organizational aspects of hardware and software.
Took courses pertaining in various fields in Industrial Technology, including Analytics, Systems Engineering, International Communications, Global Learning, and more. East Carolina University also had a study abroad program with several universities in the Nordics, and I choose to spend one year abroad. I also participated in a college community called Quest, to help ease transfer students transition into the university.
Studied on an exchange semester in Sweden, with courses focusing on International Law, Networking Security, Swedish Culture (Sports, Art, and Film). I also took courses remotely at my home university during this time. I participated in various international student festivals, local festivals, and school led activies.
Took courses here to transition to a four year school. Degree coureses were related primarily to CCNA and CCNP based content, Red Hat Administration, Windows System Administration.
Help maintain a wordpress ecommerce website that includes roughly one thousand members. Performing simple tasks, and maintenace related activities.
Presented to potential students and parents of the university from groups of 10 to 100. Described transfer programs in-depth, adjusting as a non-traditional student and activities to get involved with at the university for inbound students.
I took over the game server administration role as an avid fan of the Battlefield series, to manage two ranked servers with three different game modes (Rush, Conquest, and 32-man). I performed the following tasks: Managed several game servers for the Battlefield video game series, Managed a team of ten game server moderators, Remotely configured and applied updates, Installed software so that other game moderators could remotely manage the game servers without actively playing the game, Allowed players to manage certain elements of the game (map choice, kick/voting, reporting/alerting admins). I also clearly defined policies, server & play rules, update mechanisms, patch time slots
Interviewed for the role to write documentation and publications related to networking content for the website on overclock.net under the username "GH0" or "Lige", an example of writing can be found here.
Assisted in setting up events like VIS Sports Saturday, Volleyball competitions, and other events that created activities for international students. Also created events pertaining to sports in and around the city, and led a ski trip to Isaberg. Also took photographs of the events for use on social media.
Created advertising material for several sporting events within Norrlands such as: dodgeball, floorball, and soccer. Also took photographs of the events for use on social media.
I performed various front of house roles in a Swedish student pub that served a mixture of Swedish and international students. Often working behind the bar to practice speaking in Swedish and due to the fast paced environment. On average the bar would server 400 student a night.
I performed various front of house roles in a Swedish student pub that primarily served Swedish students. Often working behind the bar to practice speaking in Swedish, or working as security. On average the bar would serve 500 students a night.
" Andrew was able to push forward and successfully complete this (Meeting Room Management) project that solves a big internal issue the company has been having for a while. Andrew worked closely with the Finance team and implemented the asset management (system). Andrew created a detailed and thorough plan to implement a laptop management system, one of the biggest IT challenges we have. "
" It's been great to see the thought and effort that you put into the facility-related IT projects (even the frustrating and unreasonable ones haha). It does not go unnoticed or unappreciated!👍 "
" Literally within minutes of me placing the request Andrew called me to install the software on my system, which he completed with swift professionalism. ... The speed of fulfillment of the requests and the professionalism demonstrated by each team member along the chain were truly exceptional displays of customer service – a feat not easily accomplished in an area as challenging as client support. "
" Wanted to give some Kudos to Andrew for identifying a simple fix to an issue our group has been having for a couple of years with HFM add-in for excel crashing. Your group probably spent 12 hrs on this issue last year rebuilding profiles, pc’s etc…, so this will save us all some time. "
I am quite social, so please feel free to contact me if you would like to discuss something that you see here. I am also available if you would like to just chat. You can find any relevant contact information below, or fill out your information to the right. I look forward to hearing from you!
This form to the right is linked directly to a Google Spreadsheet, this form does not send any emails. I will be notified immediately once you submit the appropriate information.