Andrew!
I come up with creative & progressive solutions
A passionate and curious TechOps Engineer, AI & Tech Enthusiast, Photographer, and Snowboarder. Finding future forward ways to solve complex problems, which feels great!
A passionate and curious TechOps Engineer, AI & Tech Enthusiast, Photographer, and Snowboarder. Finding future forward ways to solve complex problems, which feels great!
I am a Systems & Technical Operations Engineer, originally from the USA, though currently reside in Sweden.
I have a strong passion for snowboarding, photography, music, visually stimulating art, and traveling (and getting lost or having side-quests on the way). I also have a strong interest in science based subjects, ranging from Biology to Engineering.
While a large portion of my current position involves Client Endpoint Management and IAM Management in Operations, I have recently taken an interest in ChatGPT, server-less infrastructure, and DevOps/SRE type workflows.
Recently, I've advanced my expertise in various technologies & skills, includingI am currently enjoying EQT AB in Stockholm, Sweden where I am a Senior TechOps Engineer.
I manage Okta and IAM platforms, MDM, and Acquisition Processes and Integrations. I have recently:
Relocated to Sweden for this opportunity.
Jumped right in to overhaul the Okta setup, give Google Workspace a new lease on life, and streamline the MDM switch from Fleetsmith to Workspace One. All of this played a part in getting us IPO-ready with top-notch compliance and security measures.
Continued employment with Cisco following the acquisition of ThousandEyes on August 15, 2020.
Key Contributions:
Provided specialized support from March to August 2021 during the transitional phase.
Relocated to San Francisco, CA for this position. Initially as an IT Support Engineer, the first IT employee in the company. Subsequently, promoted to Senior IT Engineer.
Worked on major infrastructure/architectural changes and company wide deployments. Some examples of responsibilities and achievements include:
IT Support Responsibilities and achievements include:
Worked in an International Traffic in Arms Regulation (ITAR) & Information Technology Infrastructure Library (ITIL) environment. Handle Tier 1 & 2 support incidents, resolving forty incidents on a weekly basis for 3000+ employees in remote and on-site across four office locations domestically, and provide minor assistance to international office locations. Handled provisioning of laptops, phones, AV systems. Created documentation pertaining to improvements and issues.
On April 29, 2019, LORD Corporation was acquired by Parker Hannifin.
Took courses focused on:
East Carolina University has a study abroad program with several universities in Scandinavia; I choose to spend one year abroad.
Extracurricular Activities
Studied for an exchange year in Sweden, I also took courses remotely at East Carolina University. Courses focused on:
Extracurricular Activities
Degree courses were focused on: