Produce creative solutions by being curious about each component of the problem, which then allows to create a long-term solution. To increase personal knowledge by being exposed to a variety of innovative technologies, new experiences, and diverse locations.
I am a determined person who works hard to complete the most challenging tasks. I adapt quickly when it comes to changing work environments. I enjoy the challenge of self-learning. I plan carefully so whatever I am doing will be successful for the long term. I get excited when working with new technologies and creating new ways to break the mold on traditional systems. I enjoy thinking "out of the box" to come up with new resolutions on how to resolve these challenges.
I was born in Kansas, and grew up with several experiences in life that made me who I am today. I became interested in a variety of activities, specifically snowboarding, hiking, training, music, photography, and cooking.
I grew up taking family trips to Colorado, where we would go skiing. Eventually, I ended up making the transition to snowboarding and have been enjoying since. I routinely make trips to the mountains during the winter time to snowboard and take in the gorgeous scenery and crisp air. I also used to go on several hiking trips when I was younger leading to an ever greater passion for being outdoors. Staying active, training, and exercising is important to me. I go to the gym at least three times a week to stay fit.
Art & Media, are an important part of my life. I played the drums and various percussion instruments as I was growing up. Playing in jam bands that focused on rock and jazz. Now a days, I tend to enjoy music more than playing it, listening to anything from rock & metal, classical, electronic, hip-hop, and seeing concerts when possible.
An interesting fact about me: I love experiencing new cultures, and travelling. Places I would like to visit in the future include: India, Iceland, Austria, Russia, Japan to name a few. Some of the countries I have been to include: Sweden, Norway, Iceland, Germany, Poland, and various others in Europe. Experiencing the food, the people, and the history of each country.
Over my career, I have been dedicated to learning and mentoring, and improving my skill set. To do that, I have found the best way is by self-learning and hands-on experience. When guidance is required, I then tend to rely on fellow employees and managers to help advance my knowledge and abilities. Right now I am specifically interested in Continuous Integration and Delivery for endpoint automation and testing, creating tools with python that automate system(s), Mobile Device Management automation and security, and cloud based automation and integration.
Help mentor and train new IT team employees, manage company wide architecture changes, assist on various internal projects. Be responsible for Tier 3 & escalations management issues of help desk tickets.
Perform tier one through three tasks, contribute knowledge to various departments, perform company wide projects.
Bootstrap IT department and create policies and procedures, Setup help-desk, asset management, laptop management for macOS, and align Active Directory for employee growth.
Manage Overclock.net's Battlefield 2: Bad Company and Battlefield 3 servers, as well as a team of ten that moderated the game servers.
Perform intern tasks, deploying desktops, VoIP and mobile phones, performing tier 1 & 2 tickets, writing documentation and improving processes.
Wrote content specific to networking and Internet technologies, self publishing content to their website over vBulletin.
Help with event management, point person for club event activities, system administration of the website platform, and new member invitations.
Discussed to potential students, and their parents, in groups from 10 to 50 people.
Assist with creating sporting events, in and around the city, comunicate with local sporting budinesses to find locations to have events at.
Took photos during excursion trips, sporting events, where they were used on social media to advertise events.
Created social media advertisements for Facebook and Instagram for swedish sporting events.
Operate in various sections of the establishment, assisted with sales to international guests with a nightly turn around of 400 visitors.
Operate in various sections of the establishment, assisted with sales to Swedish guests with a nightly turn around of 500 visitors.
East Carolina University was founded in 1907. Focused on courses related to computer technologies, partook in Quest Transfer Student Community as part of the pilot for the program.
Based in Växjö, Småland, Sweden. Linnaeus university offers a wide variety of courses and has a direct study abroad relationship with East Carolina University. I took courses pertaining to Computer Security, International Law, and Swedish Culture.
A community college based in Raleigh, North Carolina. Took courses concentrating in Networking Technologies, and System Administration. After acquiring an associates degree, I focused on taking courses that would allow me to transfer to East Carolina University.
" Andrew was able to push forward and successfully complete this (Meeting Room Management) project that solves a big internal issue the company has been having for a while. Andrew worked closely with the Finance team and implemented the asset management (system). Andrew created a detailed and thorough plan to implement a laptop management system, one of the biggest IT challenges we have. "
" It's been great to see the thought and effort that you put into the facility-related IT projects (even the frustrating and unreasonable ones haha). It does not go unnoticed or unappreciated!👍 "
" Literally within minutes of me placing the request Andrew called me to install the software on my system, which he completed with swift professionalism. ... The speed of fulfillment of the requests and the professionalism demonstrated by each team member along the chain were truly exceptional displays of customer service – a feat not easily accomplished in an area as challenging as client support. "
" Wanted to give some Kudos to Andrew for identifying a simple fix to an issue our group has been having for a couple of years with HFM add-in for excel crashing. Your group probably spent 12 hrs on this issue last year rebuilding profiles, pc’s etc…, so this will save us all some time. "
I am quite social, so please feel free to contact me if you would like to discuss something that you see here. I am also available if you would like to just chat. You can find any relevant contact information below, or fill out your information to the right. I look forward to hearing from you!
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